Part 1:
Where it started
One morning I was on my way to Amsterdam, in a fully packed train during rush hour. I was lucky enough to find a seat, but one station before I had to get out, a woman tapped my shoulder. She was visibly distressed and pointing at her watch, which had a heart monitor. She explained that she has a history of cardiac arrest and needs to sit down. Of course I offered her my seat, but looking behind me I couldn’t help but notice that in that busy train, with people standing up shoulder to shoulder, first class in my wagon still had 6 seats empty. Yet the lady was probably too anxious to sit down and have to justify herself in front of the NS worker at that moment. Perhaps he could’ve been kind and let her sit. I’ve encountered personnel who didn’t make an issue out of this, especially on busy mornings, or at least didn’t fine people and just asked them to move.
The official NS “House rules” states:
If you have a second class ticket, then you must travel in second class. You may not travel in first class if you have a second class ticket. This includes when the train is crowded, unless the conductor indicates that it is permitted for that specific journey.
The fine for traveling first class with a second class ticket is 20 euros.